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Jacko51

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29 minutes ago, Playa Amodores said:

Yesterday and today I was undecided whether to attend tonight’s game. I’ve looked at areas available in the ground and when clicking on a green area it won’t progress to available seats and just goes back to the previous page. I’m trying to do this on my phone, is anyone else having this problem. I’ve also noticed that you can now book tickets in advance when so far this season they’ve only been on sale fourteen or less days before the day of the game. Well done on this front.

The seating is unallocated tonight so don’t think it’s a case of picking a seat just a block and then which ticket type you want.

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5 hours ago, Smugsy said:

The queue on Saturday was huge, snaking from the counter to front door. I didn't bother joining it so will go a bit earlier tonight to collect.

They've also got rid of the postage option for some reason and I don't live local 

The mind boggles at how they thought 

1) Cutting 4 lots of customer serving counter space by closing the ticket office, and

2) jamming it into existing counter space shared by club shop retail points, and 

3) they'd get away with taking payment for delivery for STs back in the summer but then insisting on collection

 

would be good ideas.

They admitted the set up was insufficient but they've miraculously somehow made it even worse. I'm actually impressed.

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1 hour ago, robf said:

 

Hi @Tapper I tried to have a look on the website for you and it wasn't obvious about disabled carers. 

Have you tried a call to the ticket office? 

01782 655821

Hi rob thanks mate. Me and my sun decided to have a stroll down in the rain. All is sorted now. I am lucky to live close to VP or it would be a rite pane in the but! Do they even answer the phones now? I was told that all the people from the ticket office had bin let go.

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2 hours ago, robf said:

Hi @Tapper I tried to have a look on the website for you and it wasn't obvious about disabled carers. 

Have you tried a call to the ticket office? 

01782 655821

The Disabled Info seems to have disappeared. Disabled Ticketing and Parking Info needs to be in the First Visit/Away Fans section.

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5 hours ago, Playa Amodores said:

Yesterday and today I was undecided whether to attend tonight’s game. I’ve looked at areas available in the ground and when clicking on a green area it won’t progress to available seats and just goes back to the previous page. I’m trying to do this on my phone, is anyone else having this problem. I’ve also noticed that you can now book tickets in advance when so far this season they’ve only been on sale fourteen or less days before the day of the game. Well done on this front.

The seating is unreserved so the website will just show areas rather than specific seats. 

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After my whinge about ticket collection I got to the Club Shop just before 7 last night to find the place almost empty! No queue at all and I walked up and collected my Oxford tickets without any hassle at all. Even off the pitch you never know what you're gonna get with Vale! See you at the three sided wonder.

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