busy ticket office

[melv]

Apart from posting a screen grab of the website, posting the URL of the webpage, and explaining that if you click the email from pvfc marketing it takes you to the page titled TICKETS were it says club shop open until 7pm I don't know what further I can do. The ticket office is in the club shop nowhere does it say but the ticket office shut at 5.

 

You must have your rise tinted glasses on Jean or yr internet works different than mine! Best wishes anyway

 

 

Ever thought that although the ticket office is in the club shop that they are separate parts that just share the same building?

[ericisbannanaman]

Yes Melv I've thought that. Fact is the website "tickets" page said clubshop open to 7pm. It didn't say, but not for tickets. Ever thought of that?

[tisdeano]

Yes Melv I've thought that. Fact is the website "tickets" page said clubshop open to 7pm. It didn't say, but not for tickets. Ever thought of that?

 

the club have made an error, it has caused you an issue, the club have actually apologised on twitter this morning

 

maybe time to move on

[fraggle]

(null)

 

Can't wait till I can download and then someone can just scan my smartphone... Ezpeze

[ericisbannanaman]

Yup. Been back to the ticket office this morning bought my tickets quite happy looking forward to the game :)

[fraggle]

TBH, I'm absolutely delighted that our gripes are now centred around IT and procedural issues rather than the chronic neglect we had to fight against.

 

Agreed.

 

Round of applause! Makes a refreshing change, we can always find something to moan about as Vale fans

[tisdeano]

Yup. Been back to the ticket office this morning bought my tickets quite happy looking forward to the game :)

 

should be a great one............im looking forward to it as well, been up since 8am like a kid on christmas morning

[For Us All]

Yup. Been back to the ticket office this morning bought my tickets quite happy looking forward to the game :)

 

Another satisfied customer then.

[For Us All]

Round of applause! Makes a refreshing change, we can always find something to moan about as Vale fans

 

Just call it continuous improvement,if nobody moans,nothing changes.

[Jacko51]

Yup. Been back to the ticket office this morning bought my tickets quite happy looking forward to the game :)

 

Pleased to hear that.

[marky mark]

Interesting to hear other people's opinions of how they thought the ticketing went today?

 

I have to admit I got in early and seemed to be working reasonably well - I would hope they speeded up the process when fans started to arrive on mass.

[Inny]

Huge queues outside but the line was moving quick. Need to have more turnstiles open as they seemed to have closed some of them.

[fraggle]

Huge queues outside but the line was moving quick. Need to have more turnstiles open as they seemed to have closed some of them.

 

Simple solution for me, the problem lies in the printing machines they take ages, always seem to had a niggle (they have the last 2 times I've got a ticket) why oh why are they not printing a shed load of tickets in advance to save a truck load of time at peak periods... Folks will say they'll be waste but a bit of ticket stub waste is much better that 50+ folks being put off coming to the next game with a 'fans experience' of today's ilk....

 

A good problem to have, but nonetheless needs sorted for next league game.

[Conrad]

If 20 turnstile operators were making £200 each that would be £4K a match. We are paying Ticketmaster £7K a week. Plus we have had to pay for the system. Turn away 200 walk ups and that is another £4K gone. Maths don't add up to me. But what do I know.

 

Smurf is paying ticketmaster 8k per month. He told us this at the last sc meeting.

[marky mark]

Oh was the ticket office busy then? I hear a few moans but no one was too negative about it all.