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busy ticket office


steve boomer

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i went down at about half 2 to get a home top (which weren't in so I've ended up with a pair of shorts and a training top) and there must of been 15 people in the queue

 

Think they were in about 5pm as people were buying shirts a small que also same for shirt printing.

 

Re tickets

 

got 3 went smoothly didnt need ID or have to give any details,

 

will say that for the family group offer you have to ask for it,as the lad didnt give me at first until i enquired why we had not got the group rate.

 

possibly need a bigger screen as wanted seats in r/w stand front row he thought he gave them but turned out 3 rows back,,they could do with a larger printed seating plan(over the top view) on the spare wall to help with choosing the correct seat you want saving the lad to scroll around a small screen , no biggy will move if lad cant see over the person in front.

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Think they were in about 5pm as people were buying shirts a small que also same for shirt printing.

 

Re tickets

 

got 3 went smoothly didnt need ID or have to give any details,

 

will say that for the family group offer you have to ask for it,as the lad didnt give me at first until i enquired why we had not got the group rate.

 

possibly need a bigger screen as wanted seats in r/w stand front row he thought he gave them but turned out 3 rows back,,they could do with a larger printed seating plan(over the top view) on the spare wall to help with choosing the correct seat you want saving the lad to scroll around a small screen , no biggy will move if lad cant see over the person in front.

 

Most of the seats in the front row of the middle parts of the Railway are season tickets.

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Most of the seats in the front row of the middle parts of the Railway are season tickets.

 

this may be true but the thought he gave me front row which wasnt the case so perhaps a bigger screen or print showing the entire seating would help as he had to scroll around a small screen thinking he was looking at the front row(plus i enquired at the open day and there were a few still left then but i didnt know how many were going from my family so couldnt book and risk not sitting together)

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Just been into ticket office[ATTACH=CONFIG]3176[/ATTACH]

 

even though the website http://www.port-vale.co.uk/tickets/index.aspx

says for tickets, "open until 7pm"... was turned away, along with nine other people in the 2minutes I was there as "not taking money anymore cashing up before close at 7pm". ??????

 

Great customer service and typical vale ticket office shoddy effort. Was going to buy 6 tickets and one new home shirt. can't be bothered now will sit in the back garden with the cricket on tomorrow and that's £150 saved. Forget it Vale now until Wolves match, got to get sharper. The clowns.

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Just been into ticket office[ATTACH=CONFIG]3176[/ATTACH]

 

even though the website http://www.port-vale.co.uk/tickets/index.aspx

says for tickets, "open until 7pm"... was turned away, along with nine other people in the 2minutes I was there as "not taking money anymore cashing up before close at 7pm". ??????

 

Great customer service and typical vale ticket office shoddy effort. Was going to buy 6 tickets and one new home shirt. can't be bothered now will sit in the back garden with the cricket on tomorrow and that's £150 saved. Forget it Vale now until Wolves match, got to get sharper. The clowns.

 

This is the equivalent of arriving tomorrow at 2.50!!

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@OfficialPVFC: The Ticket office will now be closing at 5pm due to maintenance, the Shop is still open until 7pm #pvfc

 

It looks like this couldn't be helped..

Seriously chill out.. I live in Leeds and am getting my ticket at around half past 12 tomorrow.

No need for the rant and silly accusations when this was clearly out of the hands of the staff

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This is the equivalent of arriving tomorrow at 2.50!!

 

What time should he have arrived then? If the hours are until 7, they should serve until 7. Not half past 6. I'd be ****** off as well, although I wouldn't come on here gloryfying the fact I wasn't going now.

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