Ticket Office

[grebovale]

As I recall, both the Burton and Northampton games were effectively all ticket weren't they and everyone managed to get one?

 

Perhaps the club might consider changing the opening times of the shop/ticket office on one day a week - 11-7 instead of 9-5 to make it easier to purchase during the week??

 

That's the best idea on this thread,but I would make it twice a week late opening

[For Us All]

Getting back to my original post - its all well and good telling people to arrive earlier than 15 mins before kick off.

 

But if you read my original post I arrived 25 minutes before kick off on Tuesday, there were less than 50 people in front of me in the queue (who may well have been buying tickets for others than just them selves) - But it took 15 minutes for me to get to the front of the queue!

 

Now if only 1,000 pay on the day turn up 30 minutes before kick off for Brentford then on the basis of the above (say each person in the queue is buying 2 tickets) 800 of them will miss kick off - that is totally unacceptable.

 

Every possible ticket sales point was staffed on Tuesday so there is no way to increase the number of people selling tickets, it just took so long to do it.

 

As mentioned previously Dave,the solution is not to arrive 25 minutes before kick-off but perhaps 4 days 25 minutes before.

[andy jones]

The club definitely need to start publicising and promoting this first game by paid advertisements in the press.

 

We are playing a club who got within a nats whisker of automatic promotion last season and who have some very good players (signed another today by the looks of it)

 

There's no reason at all why we shouldnt expect to get at least 7,000 Vale fans in for this match. This is what Wildes was good at.

[Southsea Valiant]

This is what I cannot find anywhere? If I could print off how many I need before traveling up, that would be great but still no communication? No details of the 6-8 game bundle as well. Time is of the essence and often don't have time to go to the ticket office before the game.

 

Just want to buy online ASAP, get on it Vale :)

 

Birdy,

 

I got a tweet on Monday saying online ticketing won't be available for the Brentford game and will be advertised on the official site once it is launched

 

 

Sent from my iPhone using Tapatalk 2

[jjvale_03]

Gagging to hand over £44 to the club by buying my tickets online. Just think if Smurf could show the FL 500 advance online ticket sales for the Brentford game, they might let us sign Doumbe?

 

Oh well.

[Kangoo]

What is it with Vale? Never make it easy for their customers to part with their hard earned cash!?

[JOHNNYAITCH]

You may not need to know but by posts on here no one knows... or at least some dont and if some dont on here them quite a few more wont know who dont come on here.

 

Agreed..I am absolutely certain that some don't know and it is highly unlikley that situation will ever change..there will always be some who don't know

 

My point remains, if I were travelling some distance to get to a home match I'd make sure I get there early if I don't know the ticketing arrangements..as should anyone else

[JOHNNYAITCH]

only one door is the best we can do?....... :(

 

Could be..maybe it's a 20 foot wide door? ;)

[Fosse69]

Could be..maybe it's a 20 foot wide door? ;)

As with a supermarket, it is the number of staffed tills that matters.

[JOHNNYAITCH]

As with a supermarket, it is the number of staffed tills that matters.

 

Certainly very important

[Leicestershire Valiant]

Ticket office told me in 2 separate emails about the Walsall game:

 

"Ticket can be bought in advance from our Ticket Office or by phone 0871 222 1950 or on line from next week"

 

and

 

"You will be able to print at home once we are up and running next week"

 

 

Better get a new ink cartridge - I fancy a long Cup run!

[grebovale]

Just downloaded the ticketmaster app for IPHONE and Vale ain't on it,Walsalls first home game is , so they must be using the same system

[andy jones]

Fosse,

 

Having more tills open helps of course, but the way the ticket office has been built (exact copy of the old one) means there is no possibility of increasing the number of tills.

 

Also because you have to access those tills through a single door (as at the old ticket office) means there is a continuous delay as the new face gets to the door and searches for the next available till.

 

We should have duplicated the Supermarket system by having the till windows built into the wall and open access to all the tills as in a supermarket.

 

At banks etc you have to queue up and wait for the next available till in a single queue - why do you think Supermarkets dont do this as its the fairest way - simply because they want to process the fastest way possible and not the fairest way so they can serve more people in a set time.

 

Sorry but whoever designed the new ticket office failed to show any forethought.

[Conrad]

As well as the new ticket office, the old ticket office will also be open for HOME tickets.

[werstayinup]

Not sure if the answer has been posted on here somewhere but is the ticket office open for the open day? as I would like to get my Walsall tickets.