Limited edition shirt

[Robbie Earle's Perm]

What a load off old ********. it's easy to blame Sondico. Like I told you all before he's had your money now you can all wait till Norman is ready. There's been no statement telling us what the delay is.

 

Can I ask is the letter F on your keyboard stuck? ;)

[Robbie Earle's Perm]

I have no issue with waiting, patience is a virtue

 

I don't mind either for mine however in the interests of being professional the club really should be providing an update, not to all, but certainly to those of us that have ordered. Nowt to do with anyone else really.

[tisdeano]

I don't mind either for mine however in the interests of being professional the club really should be providing an update' date=' not to all, but certainly to those of us that have ordered. Nowt to do with anyone else really.[/quote']

 

I agree, I was just occupying Barry's time

[valefanintean]

Very Disappointing service on these. Just had a weeks holiday in Staffs and fully expected to be able to pick it up while there given the initial date. Given how shocking the Spanish postal system is I almost expect a postie to wear it before me!

[Coskickabo]

I can see it now "your new limited edition 2013/14 season shirt will be ready for collection at the start of the 2014/15 season"

 

cant wait haha

 

I bought one for my son as a June birthday present. At this rate, he's likely to get it as a Christmas present!!

[geosname]

I bought one for my son as a June birthday present. At this rate, he's likely to get it as a Christmas present!!

 

optimist....

[Macc Lad]

going to the Coventry game and was hoping to pick mine up then but doesn't look like that will happen.

 

Be good to hear some news soon.

[24 Nov 1969]

My son and I are waiting for our two shirts and are prepared to be patient but surely it's only common decency to be given a simple explanation as to why the shirts are delayed. In the absence of any proper communication from the Club it is not surprising some folk are getting annoyed.

[melv]

My son and I are waiting for our two shirts and are prepared to be patient but surely it's only common decency to be given a simple explanation as to why the shirts are delayed. In the absence of any proper communication from the Club it is not surprising some folk are getting annoyed.

 

Spot on.Just a simple explanation via official site,Supporters club,Sentinel,local radio.Its not a lot to ask.

[Va-LEE-ant]

I asked in the clubshop yesterday, they still haven't got a clue. They said as far as they know, end of September.

[southport vale]

I asked in the clubshop yesterday, they still haven't got a clue. They said as far as they know, end of September.

 

Well I'm on holiday 10th October and personally I've had enough of all this bull****. What with the statue problems and now this everything I touch trying to contribute turns into a disappointment.

 

If they are not here by then Ill be knocking on someone's door.

[Robbie Earle's Perm]

Well I'm on holiday 10th October and personally I've had enough of all this bull****. What with the statue problems and now this everything I touch trying to contribute turns into a disappointment.

 

If they are not here by then Ill be knocking on someone's door.

 

Try Melv, he's good for a chat!

[pensioner]

How about a new OVF survey ?

 

Question - When the NEXT special offer/ 7th away strip/ special Lilac edition / New Badge Shirt is announced will you run to spend your money or will you wait until they are ready for inspection and collection.

 

Vote Now ........... Rush in or Rational Purchaser

 

[robf]

My son and I are waiting for our two shirts and are prepared to be patient but surely it's only common decency to be given a simple explanation as to why the shirts are delayed. In the absence of any proper communication from the Club it is not surprising some folk are getting annoyed.

 

Personally, I cannot disagree with that.

 

I think people would be much happier if there was communication from the club about this. Even if the message was "Sorry about the delay, we will update you when available as soon as we know" it is still better than silence.

 

I've linked to my blog posting on my call for the Vale to be more customer-focused because I think it's extremely relevant with regards to the third kit:

 

http://www.onevalefan.co.uk/content/time-vale-customer-focussed/

[melv]

Personally, I cannot disagree with that.

 

I think people would be much happier if there was communication from the club about this. Even if the message was "Sorry about the delay, we will update you when available as soon as we know" it is still better than silence.

 

I've linked to my blog posting on my call for the Vale to be more customer-focused because I think it's extremely relevant with regards to the third kit:

 

http://www.onevalefan.co.uk/content/time-vale-customer-focussed/

 

How does this lack of communication fit in with the clubs charter?

http://www.port-vale.co.uk/fans/customercharter2/

 

Port Vale take your involvement and opinions extremely seriously. Feedback is a crucial part of any business and can be used as an excellent way of checking that the organisation is perceived in the correct light.