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Ticket Office 2022/23


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I am not bitter and twisted. I'm tolerant of circumstances and renewed my season ticket. But I do want to make a point. The perspective is I live a long way from Burslem and I don't drive for medical reasons. So, being at work also, I can't just turn up at the ticket office and join a queue to buy tickets. The away games at Walsall and Exeter come to mind recently where I feel I was excluded from going. When there is strong demand for tickets the ticket office do not answer the phone. To be expected. There is no online purchasing facility for games like this where away support will be sold out. What I am saying is that Port Vale discriminates against supporters / season ticket holders who do not live in the area. The online capability should be significantly increased. From a green perspective as well. Unnecessary car journeys and CO2. 

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Agree.

They must know this, and accordingly the lack of comms on at least acknowledging it, nevermind what the long term plan is to improve it, is poor.

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