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Season ticket announcement?


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The club are dealing with 4000 people no matter what they had done we wouldn't all be happy. No matter which side of the debate your on you are never going to convince the other side of your point of view. What I will say is this I fell out with Billy Bell years ago and stopped going for 6 years but guess what the club is still here so if you do stop going you will me missed and we will be sorry to see you go but it won't make much difference

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12 hours ago, newchapel valiant said:

No refunds mate for last season or this, loyal fans give money to club although when they ask for refund are told to go away. 

But you are loyal mate so don't worry. 

I have finished with this club after 50 odd years, not for me but for the treatment of someone else. 

I am not the only one, I have spoken to a few lads tonight who have agreed with me and said they are shocked and will not be renewing season tickets either. 

Owners under estimate the power of fans, just look at the super league that went well. 

CAROL TAKE NOTE,

Seems a shame to stick with the club through the Smurthwaite era where he literally couldnt have cared less about the club or fans and then leave under a carols watch who cares passionately about both.

Things will never be perfect... the club has just gone through one of the most difficult 18 months in its history. Mistakes will be made. 

Hopefully you and the club can find a way to make things right.

UTV

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13 minutes ago, Iron Curtain said:

Seems a shame to stick with the club through the Smurthwaite era where he literally couldnt have cared less about the club or fans and then leave under a carols watch who cares passionately about both.

Things will never be perfect... the club has just gone through one of the most difficult 18 months in its history. Mistakes will be made. 

Hopefully you and the club can find a way to make things right.

UTV

Thanks IC I had a few beers last night and was having a rant. 

Sorry if I offended anyone, not good to post after drinking. 

I am sure things will get sorted. 

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Posted (edited)
46 minutes ago, newchapel valiant said:

Thanks IC I had a few beers last night and was having a rant. 

Sorry if I offended anyone, not good to post after drinking. 

I am sure things will get sorted. 

Been there mate! 😂

I always try and think of “intentions”

Normans intention was to milk us for cash.

Carols is to make the Vale a better team / club / community. That gets a lot of leeway in my book!

Things will go wrong, things won’t be perfect. But we are all vale!

Hope the head isn’t too bad! 😁

Edited by Iron Curtain
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14 hours ago, newchapel valiant said:

No refunds mate for last season or this, loyal fans give money to club although when they ask for refund are told to go away. 

But you are loyal mate so don't worry. 

I have finished with this club after 50 odd years, not for me but for the treatment of someone else. 

I am not the only one, I have spoken to a few lads tonight who have agreed with me and said they are shocked and will not be renewing season tickets either. 

Owners under estimate the power of fans, just look at the super league that went well. 

CAROL TAKE NOTE,

Yep.

Even if the season-ticket holder is a senior citizen (and supporter for 60 years) that does not have internet access, and therefore has been unable to watch any games (and has been in a Covid bubble with 1 other person that also does not have internet access).

Refused a refund or transferring the unused season-ticket into a renewal for next season.

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24 minutes ago, The Kalamazoo Kid said:

Yep.

Even if the season-ticket holder is a senior citizen (and supporter for 60 years) that does not have internet access, and therefore has been unable to watch any games (and has been in a Covid bubble with 1 other person that also does not have internet access).

Refused a refund or transferring the unused season-ticket into a renewal for next season.

Who did he approach at the club? When did he approach the club?

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15 hours ago, newchapel valiant said:

No refunds mate for last season or this, loyal fans give money to club although when they ask for refund are told to go away. 

But you are loyal mate so don't worry. 

I have finished with this club after 50 odd years, not for me but for the treatment of someone else. 

I am not the only one, I have spoken to a few lads tonight who have agreed with me and said they are shocked and will not be renewing season tickets either. 

Owners under estimate the power of fans, just look at the super league that went well. 

CAROL TAKE NOTE,

Who did someone else approach at the club, when did he approach the club? 

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51 minutes ago, Fosse69 said:

Who did he approach at the club? When did he approach the club?

Ticket office in the first instance. And then a hand-written letter to Mrs Shanahan.

Approached them after the recent announcement of the new 2021/22 season-tickets, and the lack of any mention within that for people that have not benefited from this year's season-ticket.

(why are you asking when he approached the club? - at what point should he have approached them? Lockdown 1? Lockdown 2? Lockdown 3? Has anything been publicised that people should contact the club by a certain date? What was the deadline for approaching them?)

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11 minutes ago, The Kalamazoo Kid said:

Ticket office in the first instance. And then a hand-written letter to Mrs Shanahan.

Approached them after the recent announcement of the new 2021/22 season-tickets, and the lack of any mention within that for people that have not benefited from this year's season-ticket.

(why are you asking when he approached the club? - at what point should he have approached them? Lockdown 1? Lockdown 2? Lockdown 3? Has anything been publicised that people should contact the club by a certain date? What was the deadline for approaching them?)

Surprised he waited so long when without internet access.

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12 minutes ago, Fosse69 said:

Surprised he waited so long when without internet access.

He anticipated that the club would communicate any refund (or renewal transfer) policy for those that could not access the 2020/21 games, when they announced the new 2021/22 season-tickets.

Is that so surprising?

 

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He anticipated that the club would communicate any refund (or renewal transfer) policy for those that could not access the 2020/21 games, when they announced the new 2021/22 season-tickets.
Is that so surprising?
 
Not really, people are different, I would have checked earlier unless I intended to write off the ticket. I was offered a holiday transfer but waited for a refund.

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7 hours ago, Conrad said:

But the club DID contact the season ticket holders to tell them they were entitled to a refund, then a further message to say how much that refund would be, I still have the messages.

then after all that to not go through with it and actually pay the refunds is strange at best.

as I said, I was furloughed for 8 months and my wife for 12 months so needed the money at the time, I’m back working now so will probably not Persue it any further.

I wasn't aware of this - that's better service than I would have expected? Maybe they were waiting for people to respond with "Yes, send my refund", or "No, thanks...but thank you, anyway?2

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I’ve been furloughed so had to ask for a refund and been declined. I can’t justify the money being spent to my family for a few ifollow games. I’m awaiting to speak to someone at the club. There should be a choice by each individual like last season.

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Posted (edited)
On 24/04/2021 at 13:52, Fosse69 said:

Who did someone else approach at the club, when did he approach the club? 

Spoke to Martin Tideswell 

Spoke to him just before Christmas and he said no decision would be made until they knew when fans may be allowed back so hold on a bit. 

Called again to be told no end of. 

Edited by newchapel valiant
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Spoke to Martin Tideswell 
Spoke to him just before Christmas and he said no decision would be made until they knew when fans may be allowed back so hold on a bit. 
Called again to be told no end of. 
But as far as I know some people did have refunds.

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Posted (edited)

I know Fosse69 that's what makes me mad. 

For the sake of £200 the club are going lose approx £1200 as myself, other members of family and a couple of friends have said they won't renew. 

The frustrating part is I called Martin as soon as we knew fans wouldn't be allowed before Christmas, it may even have been November, only to be told just wait as no decision had been made. 

 

I am not bothered for myself as I have watched on I follow, but I am for my dad who doesn't have broadband or even seen a computer, he is nearly 82 and the only time I can get him to leave my mum who is recovering from cancer in the care of my wife for a couple of hours is to go the Vale. 

Believe me that has been hard to get him go and leave her, but he needed that time to himself.  

And to think I have given my time during lock down to deliver food parcels using my own car, plus delivering Vale shop goods to save the club postage is now a smack in the face. 

But no matter what we won't be going again now. It would be to little to late. 

Edited by newchapel valiant

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I know Fosse69 that's what makes me mad. 
For the sake of £200 the club are going lose approx £1200 as myself, my brother his sons and a couple of friends have said they won't renew. 
The frustrating part is I called Martin as soon as we knew fans wouldn't be allowed before Christmas, it may even have been November, only to be told just wait as no decision had been made. 
 
I am not bothered for me as I have watched on I follow, but I am for my dad who doesn't have broadband or even seen a computer, he is 82 and the only time I can get him to leave my mum who has cancer in the care of my wife for a couple of hours is the Vale. 
Believe me that has been hard to get him go and leave her, but he needed that time to himself. 
To be told everyone has a story is a bit hurtful. And to think I have given my time during lock down to deliver food parcels using my own car, plus delivering Vale shop goods to save the club postage is now a smack in the face. 
But no matter what we won't be going again now. To little to late
Probably too late for you now, but in your circumstances a letter to Carol or Garlick explaining your father's situation which is exceptional would have been beneficial.

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