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iFollow again


Jacko51

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I think what they've done is scheduled the broadcast to finish at 3pm rather than start at 3pm. Hence why it went down and there is no link available. 
No-one is answering their phone line either. 
 
I did eventually get it going. But I agree Rob, I think either they separate out the pre game footage and run the actual game on a different service level, but switching it over at 3pm caused them an issue OR like you , I think someone pressed the wrong button!
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Unbelievable. I got a reply from iFollow customer services. I was about to reply saying it's pointless contacting me ten minutes after the final whistle when I realised it was their response to TUESDAY - some four days later not this game. What's even more laughable is they ask me to check my settings - for a game which finished on Tuesday night!

I am responding and asking for my email to be escalated to a manager as a four day wait for an urgent support request on Tuesday is laughable. They need to know that their customer support is just not acceptable.

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