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Less than 48 hours to kickoff and the buffoons at EFL and NeuLion still have not resolved the migration of my PlayerHD annual subscription. Ramping up the outrage now.

 

QUOTE]

From I Follow site -

 

If I am subscribed to my club’s PlayerHD service will I automatically join iFollow?

No, your subscription to PlayerHD has now ended and you will need to register for a new season pass to gain access to iFollow. Those supporters whose PlayerHD subscriptions have been terminated early have been issued refunds on a pro rata basis. Please email [email protected] with any further queries relating to this.

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Less than 48 hours to kickoff and the buffoons at EFL and NeuLion still have not resolved the migration of my PlayerHD annual subscription. Ramping up the outrage now.

 

QUOTE]

From I Follow site -

 

If I am subscribed to my club’s PlayerHD service will I automatically join iFollow?

No, your subscription to PlayerHD has now ended and you will need to register for a new season pass to gain access to iFollow. Those supporters whose PlayerHD subscriptions have been terminated early have been issued refunds on a pro rata basis. Please email [email protected] with any further queries relating to this.

 

Thanks, pal, but after 2 months and 45 emails, I'm conversant with the process. The folks at iFollow admit that they failed to refund me. They blamed my debit card and my UK bank. The same card I've had for almost 2 years from the bank I've been with for over 30 years.

 

 

I have registered with iFollow, albeit with a free account.

 

A week ago they said they would resolve the issue by sending me a discount code so I could buy a season pass and take the sum owed off what I pay. The challenge which seems to have been insurmountable was that my refund is in pounds and my new subscription has to be paid in US$.

 

Doh!

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Thanks, pal, but after 2 months and 45 emails, I'm conversant with the process. The folks at iFollow admit that they failed to refund me. They blamed my debit card and my UK bank. The same card I've had for almost 2 years from the bank I've been with for over 30 years.

 

 

 

I have registered with iFollow, albeit with a free account.

 

A week ago they said they would resolve the issue by sending me a discount code so I could buy a season pass and take the sum owed off what I pay. The challenge which seems to have been insurmountable was that my refund is in pounds and my new subscription has to be paid in US$.

 

Doh!

 

 

Have you any Idea how the single game pass works?. I would like to try it out before buying the season pass.

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I've signed up for the Season Pass, can't wait for the season to start. 140 bucks for 46 games is a bargain if the system works but I do expect some teething problems. Still don't know who's doing the audio commentary, hope it is RS as I like Blakeman and crew. Have asked the question but still not received an answer.

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Apparently the video stream goes live at 2:30.

 

I have a season pass from last season that is active until December so I should be able to see the commentary stuff like you mention but I can't either.

 

Emailed them. Seems like they've very predictably ballsed up the transition from Valiant Player to iFollow if accounts are not being ported across with the correct access rights.

 

Who's going to be brave enough to sign up for the video package in the UK and find out if works with a VPN or not? I can't see why it wouldn't, the EFL don't have the knowledge or the funding to blanket ban VPN provider IP and DNS settings, but £110 on a non-cert is still a gamble...

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Apparently the video stream goes live at 2:30.

 

I have a season pass from last season that is active until December so I should be able to see the commentary stuff like you mention but I can't either.

 

Emailed them. Seems like they've very predictably ballsed up the transition from Valiant Player to iFollow if accounts are not being ported across with the correct access rights.

 

Who's going to be brave enough to sign up for the video package in the UK and find out if works with a VPN or not? I can't see why it wouldn't, the EFL don't have the knowledge or the funding to blanket ban VPN provider IP and DNS settings, but £110 on a non-cert is still a gamble...

 

I have the full subscription, but no video feed as of yet, and I am watching from Spain (no need for VPN if outside UK) Will check at 2:30 UK time if that is what you say is true and you all know.

 

I have the full subscription, but no video feed as of yet, and I am watching from Spain (no need for VPN if outside UK) Will check at 2:30 UK time if that is what you say is true and will let you all know.

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