The Football League have made Port Vale one of 63 clubs to be accorded “EFL Family Excellence” status.
The status was granted after two ‘mystery family’ visits throughout the 2018/19 season, with their feedback and reports determining whether the Valiants would be given ‘Family Excellence’ status. It represents continuous improvement and best practice in family engagement.
EFL Chief Executive, Shaun Harvey, said:
“It has been fantastic to see the continued dedication and improvement made by EFL Clubs in offering engaging matchday experiences for families. More Clubs than ever before are being recognised for offering true family value and a consistently high level of service and innovation, with the EFL’s long- running Family Excellence Scheme helping to produce positive and impactful change across the League, while driving a real focus on the overall matchday experience.
“I would like to congratulate the Clubs that have achieved Family Excellence status and those that have been awarded Gold status this year. We look forward to continuing our work with Clubs to help drive change, and support the continued effort to attract and retain future generations of supporters.”